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HELPFUL HINTS:
- Have location in your yard picked out for your inflatable
- Please have a clear path to setup area if possible during delivery and pickup
- PLEASE KEEP CHILDREN AND PETS AWAY FROM SETUP AREA DURING SETUP AND PICKUP
- We start deliveries early, so please be prepared for early morning calls. Please be sure to answer text/calls. We do not deliver without response.
- Have payment ready early on delivery day, we start deliveries at 6am
Q. Are taxes included ?
A. Taxes are already included in every item we rent. One flat rate for everyone.
Q. When do we pay ?
A. Pay when your items are delivered.. If you are renting a tent you must put a 25% deposit 30 days before your event. If you cancel within the 30 days of your event you will loose your deposit.
Q. How many hours is the rental for ?
A. All day .. we deliver early morning 7am to 11 am and pick up 4pm to 7pm. If you need different delivery or pickup times please let us know. (If you do not answer the phone numbers you have provided, we are not obligated to deliver to you) (Please have payment ready and a spot for bounce house picked out upon arrival. We are only allowed a certain amount of time per location.)
Q. Is there a deposit required?
A. We do not require deposits for bounce house rentals. For Tent Rentals over $400 we require a 25% deposit 30 days before your event . If you cancel within 30 days of your event you will loose your deposit.
Q. What if there is a chance of rain?
A. We will call and you can cancel before we depart..no charge. RAIN POLICY: We reserve the right to cancel rental of our regular bounce houses in the event of rain or high potential rain above 70%. If it does rain, you are to inflate the unit whenever the rain stops.
Q. What if it rains after I recieve my items?
A. We do not give refunds because you can cancel before delivery at no charge.
If we recommend that you cancel your event because of the high chance of rain, but you insist on having your event, there will be an extra cleaning charge of $50.00. This is only for inflatables that are not meant to get wet. If inflatable does not get wet during your event we will refund your $50.00.
- We reserve the right to pick up the unit (after 5pm) in the event of a 70% chance of rain or when rain is guaranteed.
Q. Do you accept checks?
A. NO PERSONNEL CHECKS..... only from churches and businesses that do not have a debit/credit card.
Q. Do you give multiple discounts?
A. No.... we cannot give discounts due to our already low prices.
Q. How far are you willing to deliver?
A.We service all of Middle Tn Mon-Sun.
Q. Where are you located?
A. Near the Smyrna Nissan plant.. on the Smyrna Tn / Murfreesboro TN 37129 line
Q. Can I pick up my Items?
A. No. we must deliver and set up each unit.
Q. What kind of surface does the train need to operate ?
A. The Train needs concrete or asphalt when it is loaded .
Q. Do you set up the Equipment ?
A. Yes .. We set up all Equipment. and supply extension cords. just have a spot picked out before we get there.
Q. Do I have to leave the blower on the whole time of rental?
A. No, you do not. You can unplug the blower right after setup is complete. Or you may leave bounce house up all day AS LONG AS SOMEONE IS AT EVENT LOCATION!!
Q. What do the live characters/actor do? .
A. Characters can do any or all of the following that you choose.. can act out the Happy birthday song, can dance to requested music, gives hugs, and dances with the children. Also poses for pictures with each child, time permitting.
Q. How many children can fit in a Bounce House?
A. 13 x 13 bounce house 8 Children. 15 x 15 Bounce House 10 children. Combos 10 children. Slides wet or dry 1 child at a time.
Q. What are the rules when using bouncers or water slides?
A. No shoes, No Food or drink, No Gum. Absolutely No Silly string, No sharp objects, No rough play, No hanging from nets. Each unit has rules posted near the entrance.
Q. Are there any cleaning fees?
A. There will be a $50.00 fee for each stain caused by silly string. We will contact you Immediately if there is a problem.
Q. Are you insured?
A. Yes, we are insured with a $1,000,000 / $2,000,000 insurance policy.
Q. How far are you willing to deliver?
A. All of Rutherford County and surrounding areas (examples: Lebanon, Spring Hill, and Mt. Juliet)
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